As a Global business, Logitravel Group has a worldwide presence for contracting, sales and service centres.
Our Service Centres are responsible for:
- 24/7 – 365 days support, multilingual
- Training, mentorship and monitoring of the operations, to comply to service-level requirements
- All offices costs, including internet lines and systems
- Communication costs, including email, phone calls and SMS
We have multiple offices to guarantee a contingency plan:
- Palma de Mallorca (Spain)
- Santa Cruz de Tenerife (Spain)
- Rome (Italy)
- Lisbon (Portugal)
- Manchester (United Kingdom)
- Dubai (UAE)
- Montevideo (Uruguay)
- Sao Paulo (Brazil)
- Mexico City (Mexico)
Our decentralised approach allows all centres to act as failover or contingency offices when required.
All of our centres have the ability to offer partner centres as an extension. All of the partner sites mirror our own operations, but adapt the Brand of the partner.