Our Approach to a successful business comes from having a clear set of objectives, which for 2020 are similar to prior years and remain focused on sustainable, profitable growth.
This is based on four fundamental pillars:
- The customer being the central point of the business
- The quality, safety and relevance of the product we offer
- Profitable and sustainable growth in the markets in which we operate
- A rigorous approach to business management with prudence and vision shown to both short and long term goals. Never forgetting that creativity, innovation and social responsibility has been the groups ethos from the beginning and should continue into future generations.
At the end of 2018 the strategic plan was reviewed. The change in the Group’s executive presidency, passing from Ovidio Andrés to Manny Fontenla-Novoa, who has been working in the Group for the last year was the key driver for this. Manny becomes our first non-proprietary executive president.
The key objective is to be a leading company in global tourism distribution.